Customer service is key for captives
Captives have a natural advantage over commercial insurance companies due to the intimacy of their relationship with their client and owner. But they should never take that relationship for granted, and should prioritise customer service and communication the way a business would with any other customer, says Anders Esbjörnsson of NCC Insurance.
Latest news
France approves its first new reinsurance captive in 20 years
30-03-2020
The French Prudential Supervision and Resolution Authority has approved a reinsurance captive in France, for the first time in nearly 20 years.
Analysis
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Regional titles
- Customer service is key for captives 30-03-2020
- NAIC RRG task force makes progress 06-03-2020
Services
- Customer service is key for captives 30-03-2020
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- France approves its first new reinsurance captive in 20 years
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