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17 November 2020IT & claims management analysis

MAXIS GBN unveils new data and digital services on its OneClient portal


MAXIS Global Benefits Network (MAXIS GBN) has launched a suite of new data and digital services on its OneClient portal.

The new services include interactive dashboards for captive and global risk solution (GRS) clients, improved pooling dashboards and upgrades to make the portal easier to use.

The captive dashboard provides quarterly data and enhanced insight to the captive programme performance. It filters by year, country, product, sub-product and policy and provides views of the programme on a reinsurance or cash basis, allowing selection between two loss ratio formulas. A loss development triangle enables clients to evaluate risks and liabilities along with an assessment of premium and reserve levels.

The GRS dashboard allows clients to better understand their GRS performance over their three-year cycle and make decisions for the future. The data visualisations provide an easy-to-use snapshot of the GRS, highlighting overall performance, premium and expenses distribution, loss ratio heatmaps, results and reserves overview, among other visualisations. The dashboard allows clients to filter and drill-down by country and product, getting a deeper understanding of performance drivers.

The interactive dashboard for pooling clients has been upgraded to improve navigation and make it easier to analyse. Pooling clients have access to a new section of the portal where they can manage new local policies potentially being added into their global programme.

MAXIS GBN relaunched the OneClient portal in 2019 with new analytics tools to give its global multinational clients improved access to claims reports, programme performance metrics, market analytics and intelligence. The interactive dashboards and reporting on the OneClient portal allows multinationals to analyse the performance of their global programme and address the biggest cost drivers.

Helga Viegas, director of digital and innovation at MAXIS GBN, said: “We’re constantly investing in our suite of digital solutions to ensure our multinational clients have the right tools to manage their investment in employee benefits. Through these digital tools and dashboards, we help clients to better understand the drivers of spend and develop strategies and interventions to help reduce costs in future.”