McLarens eyes expansion of its TPA business with new hire

McLarens, the global insurance services provider, has hired a global head of third party administration (TPA), a new role for the company as it looks to expand its offering.

Kirsten Early joins McLarens to spearhead the strategic expansion of its TPA business and better align its regional TPA operations to increase quality and consistency across its international network.

She has spent 20 years in the industry, much of that time building and implementing international claims initiatives, and has held senior management roles at Marsh, ESIS and Crawford. She also has considerable experience working with captives, as well as brokers, traditional insurers and corporates.

Based in London, Early reports to Chris Panes, chief operating officer for Europe, the Middle East and Asia Pacific.

McLarens said one of Early’s first priorities will be to integrate technology and operations capabilities within McLarens One - the firm’s end-to-end global claims platform – to drive innovation and facilitate the delivery of global data sets to TPA clients.

“TPA services have long been a successful part of our business - primarily in the US, UK and Ireland, but also, on a smaller scale, with individual local markets across our international network - however, we have not had a truly global service proposition,” said Gary Brown, chief executive officer at McLarens. “We have steadily seen an increase in TPA demand across all key classes of business and have taken the strategic decision to expand our capabilities in this growing area. We see a huge opportunity to better service this global market.”

Early added: “McLarens has a unique and positive company culture and the team here has built a reputation for quality and technical excellence. These will be key aspects of our TPA proposition. We believe we can offer something different to the marketplace: a truly global TPA service aligned with McLarens’ worldwide adjusting team, operating seamlessly together on a single claims platform. Irrespective of where clients are domiciled or losses occur, we will service them as one business in a consistent and efficient manner to drive quality and excellence.”