Sedgwick names new head of fraud data and insight, joins Insurance Fraud Bureau

Sedgwick, a global provider of technology-enabled risk, benefits and integrated business solutions, has appointed Gordon Young as head of fraud data and insight.

Young focuses on providing clients with trend analysis and insight, with a suite of data solutions that allow clients to take action on a month-by-month basis to fine tune their approach to counter fraud.

He has over 25 years of experience in fraud intelligence, investigation and prevention and was previously the head of counter fraud insight at a multinational general insurance company.

Young’s appointment will strengthen Sedgwick’s counter-fraud strategy and help the industry’s fight against fraud, it said. It comes as Sedgwick also announced it will become an affiliate member of the Insurance Fraud Bureau (IFB) from 1 April 2021 and the creation of a cross class intelligence function, adoption of machine learning and voice risk analysis software to combat fraud.

Sedgwick has previously invested in artificial intelligence (AI) technology as part of its anti fraud strategy, and introduced a new leadership team in January to enhance its solutions.

Ian Carman, director of investigation services at Sedgwick, said its fraud strategy is centred around early detection and intervention through the application of technology and expertise. “We believe in the power of the collective when it comes to tackling fraud and protecting our clients’ genuine customers from the cost of fraud,” he added.

Ben Fletcher, director at the IFB, said: “The economic impact of COVID-19 will be a significant challenge for insurers and counter-fraud specialists, so it’s never been more important for the industry to collaborate and innovate as one.”