Themis unveils AI-powered customer risk calculator

Themis has launched its new customer risk calculator – an intelligent, AI-powered solution designed to help organisations better understand, prioritise and manage customer risk with speed, clarity and consistence. 

Developed in collaboration with existing clients, the company said that this innovation marks a step-change in compliance by automating and customising risk scoring across key dimensions including Customer Risk, Jurisdiction Risk, Product & Transaction Risk, Delivery Channel Risk, and Screening results – enabling firms to stay ahead of threats while maintaining a robust audit trail. 

“This isn't just another compliance feature – it's a fundamental shift in how risk can be understood and acted upon. We've worked with forward-thinking clients who are committed to tackling financial crime more effectively, and together we’ve built a tool that gives them the insight to make more confident decisions faster, smarter and in line with their values.” said Dickon Johnstone, chief executive of Themis.  

With built-in thresholds, dynamic scoring and flexible review cycles, the customer risk calculator enables organisations to operationalise risk appetite frameworks at scale – minimising subjectivity while maximising consistency and auditability. 

“We’re proud to have built this with our customers, not just for them. It’s a brilliant example of how AI, transparency and thoughtful design can help reduce the friction in compliance while raising the bar for risk management. Huge credit to our tech and client teams—and to the partners who’ve helped shape this from the ground up.” said Matt Deacon, CTO of Themis.  

Themis added that this launch shows its ongoing commitment to practical innovation, built on trust and focused on measurable impact in the fight against financial crime.

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