21 February 2018Analysis

Crawford expands Australia portfolio to include workers' comp

Claims management solutions provider Crawford & Company has expanded its service portfolio in Australia to include workers' compensation.

The capability will be delivered through Broadspire, the third party administrator (TPA) solution of Crawford & Company.

The workers' compensation service will support existing customers and other large insurers, corporation and government departments.

“We are excited to bring our workers’ compensation solution to the Australia market to complement our other professional claims solutions which are already well established in country,” said Stuart Greaves, head of Broadspire Australia. “The expansion enables us to further Crawford’s mission of restoring and enhancing lives, businesses and communities as we work to provide the best care for those affected by injury.”

Broadspire's workers' compensation claim solution includes injury management services, legal cost containment, subrogation and analytics. This is combined with medical management and multi-disciplinary expertise that are aimed at ensuring a swift and healthy return to work for employees.

Danielle Lisenbey, global president, TPA Solutions for Broadspire, added: “Providing professional claims management on workers' compensation claims, along with appropriate clinical oversight for injured employees is a critical aspect of the services we provide.

“Each risk management program is designed around individual client needs to help reduce claims costs and workers' compensation premiums.”