Crawford & Company names Robinson as COO

Crawford & Company, which provides claims management solutions to insurance companies and self-insured entities, has named Andrew Robinson as its global chief operating officer (COO).

Robinson will have responsibility for the company’s four business units (Broadspire, US Services, International Operations, and Garden City Group) as well as information technology on a global basis.

Robinson joins Crawford after working the past decade at The Hanover Insurance Group, where he was president of specialty insurance, executive vice president of corporate development and chief risk officer. While at Hanover, his responsibilities included all aspects of the company’s US specialty businesses, including profit and loss, and strategic and operational oversight. He also was responsible for acquisitions, divestitures, business integration, and enterprise risk management for the broader enterprise.

“We are thrilled to have Andrew join us to accelerate the trajectory of growth and find new ways to enhance Crawford’s operating performance,” said Harsha V. Agadi, president and chief executive officer.

“As an integral member of our global executive management team, his operational expertise and proven leadership in utilizing innovative technology for competitive advantage will be invaluable assets as we seek ways to enhance the value Crawford delivers to our customers and employees.”