Gigi Norris, Marsh
3 February 2021

Marsh names new head of its US healthcare practice

Marsh has hired Gisele “Gigi” Norris to lead its US healthcare practice.

She joins from Aon, where she has spent the last 20 years as the Western region healthcare leader and pandemic task force co-leader. She has more than 25 years of experience creating innovative risk solutions to help health care providers and payers achieve organisational and financial objectives.

At Marsh Norris is responsible for the delivery of healthcare risk management expertise and transactional services to clients across the US.  She is based in San Francisco and reports to Jeffrey Alpaugh, Marsh’s US and Canada growth and industry leader.

The healthcare industry is the largest sector of the US economy, representing nearly 18 percent of GDP,  noted Martin South, president of Marsh’s US and Canada division. “With medical inflation, an aging population, changing therapies, and the pandemic changing the risk landscape, [Norris] is uniquely qualified to help Marsh drive new opportunities and possibilities for clients in this vital segment,” he said.

Alpaugh agreed it is currently a critical time for the healthcare industry, given the way the pandemic has altered the risk profile of traditional health care providers. He praised Norris’ “proven track record of providing strategic risk consulting and advice to some of the nation’s largest and most complex healthcare companies, coupled with her epidemiological expertise.”

Norris said: “Healthcare companies today need a risk advisor that can deftly identify emerging risks, assist in re-prioritising risks, and proactively bring risk management solutions to the table.”