MAXIS GBN announces new AI partnership

MAXIS Global Benefits Network (MAXIS GBN) revealed details of its new partnership with Abi Global Health, a virtual care platform that connects patients to a local healthcare professional in 40 seconds or less, using artificial intelligence (AI).

According to MAXIS GBN, Abi’s on-demand virtual care platform offers a range of options for employees to access both physical and mental healthcare using a method that suits them best, whether that is text, phone or video consultations. By choosing to work with Abi, MAXIS GBN’s multinational clients will be able to offer their employees access to on-demand healthcare professionals, no matter where they are in the world.

Abi’s allocation algorithm ensures that the best available healthcare professional is selected for each patient in seconds, providing near-instant access to healthcare, 24 hours a day, seven days a week. Its AI-augmented care also ensures the delivery of quality professional healthcare that is cost-effective, helping multinationals look after their people, while managing their costs. The firm says that Abi's solution is designed to deliver excellent service to users, regardless of how many people are using it at once, making it effective for multinationals with large numbers of employees.

Kim-Fredrik Schneider, co-founder and chief executive at Abi said, “At Abi, our mission is to use technology to solve the chronic under-supply of healthcare professionals globally. In the post-COVID world, virtual care is more in demand than ever before, and our solution ensures the delivery of fast, cost-effective, and high-quality professional healthcare. We’re excited to be working with MAXIS GBN, helping their multinational clients to provide on-demand healthcare to their employees around the world.”

Dr Leena Johns, chief health & wellness officer at MAXIS GBN said, “In a digital age where tasks like booking airline tickets and ordering food can be effortlessly done via smartphone apps, accessing high quality healthcare should be just as easy.

“The claims data we collect from our insurance partners shows two clear challenges. Firstly, there are difficulties in accessing quality healthcare which means patients have to travel further to receive treatment of a high standard, or settle for sub-par services closer to home. Secondly, there’s an excessive reliance on specialists for issues that primary care doctors could handle. This causes potentially avoidable costs due to unnecessary tests and the cost of specialist’s time.

“Virtual care, particularly with AI integration, effectively addresses these challenges by increasing the accessibility of quality healthcare and reducing the healthcare costs associated with this reliance on specialist care.

“That’s why I’m delighted that we are adding Abi to our wellness technology marketplace to help our multinational clients tackle these challenges. Working with Abi is a great opportunity for employers to ensure that they are supporting the mental and physical health of their people, with a technology-first approach to healthcare.”

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