10 June 2013IT & claims management analysis

ACE enhances award-winning web portal for captive clients

Bermuda-based re/insurer ACE has enhanced its web-based information portal, ACE Worldview. It will now provide clients and brokers with claims information for their multinational insurance programmes with ACE.

The capabilities are available free to all ACE multinational clients and their brokers.

The press release explained that “with the latest enhancement, claims financial information will initially be available for clients who finance risk with their own captive insurance companies and will be expanded to include other multinational insurance programmes over the next year. This information will include aggregate and individual claim data, such as paid losses, expenses and reserves.”

Brokers will also be able to receive immediate and direct access to Worldview without needing to consult with clients. Worldview is already used by more than 2,000 clients and brokers worldwide.

Commenting on the development, Tim Benson, senior vice president of ACE’s multinational client group said: “Providing claims information through Worldview is the most significant milestone since the portal’s launch nearly three years ago.”

“Together with Worldview’s existing features, including access to policy documents issued around the world, as well as status, activity and billing information for each program, clients will have the key tools they need to monitor, measure and report information on their global insurance programs with ACE.”