Miller hires Lockton veteran as head of claims

Miller has appointed Graham Wynes as head of claims. He joined the business on 28th April and will report to Tim Norman, chief executive, Miller UK.

Wynes joins Miller from Lockton, where he served as partner and head of claims for 14 years, bringing extensive experience and a proven track record in claims management across multiple classes and jurisdictions. Prior to Lockton, he spent over a decade in the legal sector, first at Denton Wilde Sapte (now Dentons) and later Smith & Williamson, where he was head of legal.

Based in London, Wynes will lead Miller’s global claims function, with responsibility for ensuring the highest quality of client service delivery and technical excellence throughout the claims lifecycle. His deep expertise in complex and high-value claims will further strengthen Miller’s commitment to delivering innovative client solutions and outstanding claims outcomes, the company said in a statement.

Norman commented: “We are thrilled to welcome Graham to the team. His deep market knowledge, leadership experience, and trusted industry relationships will be invaluable as we continue to grow and enhance our claims offering. His appointment underscores Miller’s reputation as a hub for the industry’s best talent and supports our unwavering commitment to client service excellence across the specialty classes in which we operate.”

Wynes added: “I’m excited to be joining Miller, a firm known for its deep specialism and client-first culture. The claims function plays a critical role in delivering on the promises we make to clients, and I look forward to working with the talented Miller team to further strengthen its capabilities. Together, we will continue building a best-in-class service that supports clients through even the most complex claims environments.”

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